AppleCare

AppleCare - Service and support from the people who know your Apple products best

AppleCare

Every Mac, iPhone, iPad, Apple Watch, iPod, Apple TV and display comes with unlimited complimentary telephone technical support for 90 days after your purchase and a one-year limited warranty. The AppleCare Protection Plan and AppleCare+ extend your service coverage and give you one-stop service and support from Apple experts.

When you buy an AppleCare Protection Plan or AppleCare+ from iStudio at the same time that you buy your device, we automatically register it for you.


Mac and Apple Display

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to three (3) years from the original purchase date of your Mac with the AppleCare Protection Plan.
  • Enjoy direct, one-stop access to Apple experts for questions on an extensive range of topics including using macOS Sierra and iCloud, Apple applications such as Keynote and GarageBand as well as connecting to printers and AirPort networks.
  • For iStudio customers not residing in Singapore, get global repair coverage for your Mac through convenient service options. Find out how to save 7% GST off your purchase.

iPad

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your Mac with AppleCare+.
  • Enjoy priority access to Apple experts for questions related to your iPad such as iOS and iCloud, connecting to wireless networks and Apple-branded iPad applications such as FaceTime and Numbers.
  • Get up to two incidents of accidental damage (damage from handling such as screen crack and dropping in water) coverage, each subject to a S$68 service fee.

Learn more about AppleCare Protection Plan for:


iPhone

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your Mac with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your iPhone such as iOS and iCloud, connecting to wireless networks and Apple-branded iPad applications such as FaceTime, Mail and Calendar.
  • Get up to two incidents of accidental damage coverage, each subject to a S$42 service fee for screen damage or S$148 for other damages.

Learn more about AppleCare Protection Plan for:


iPod

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your Mac with AppleCare+.
  • Enjoy immediate access to Apple experts for questions related to your iPod such as iOS and iCloud, syncing with iTunes and downloading video and podcasts from iTunes Store.
  • Get up to two incidents of accidental damage coverage, each subject to a S$48 service fee. That is any damage caused by handling such as cracked screen.

Learn more about AppleCare Protection Plan for:

  • iPod touch

Apple TV

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your Mac with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your Apple TV such as setting up, connecting to Wi-Fi, using AirPlay to play content from iPhone, iPad, iPod touch or Mac on your HDTV.
  • For iStudio customers not residing in Singapore, get global repair coverage for your Apple TV through convenient service options. Find out how to save 7% GST off your purchase.

Learn more about AppleCare Protection Plan for:


Apple Watch

  • Enjoy another year of coverage, to two (2) or three (3) years from the original purchase date of your Apple Watch with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your Apple Watch such as using watchOS, connecting to your iPhone as well as Apple Watch apps including using Apple Pay.
  • Get up to two incidents of accidental damage coverage, each subject to a S$98 service fee for Apple Watch and Apple Watch Nike+, or S$118 for Apple Watch Edition.

Learn more about AppleCare Protection Plan for: