AppleCare

AppleCare - Service and support from the people who know your Apple products best

AppleCare

Every Mac, iPhone, iPad, Apple Watch, iPod, Apple TV and display comes with unlimited complimentary telephone technical support for 90 days after your purchase and a one-year limited warranty. The AppleCare Protection Plan and AppleCare+ extend your service coverage and give you one-stop service and support from Apple experts.

When you buy an AppleCare Protection Plan or AppleCare+ from iStudio at the same time that you buy your device, we automatically register it for you.


Mac

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to three (3) years from the original purchase date of your Mac with the AppleCare Protection Plan.
  • Priority access to technical support offers troubleshooting for Mac, macOS and Apple-branded Mac apps
  • Onsite service or carry-in repair
  • Hardware service is provided by Apple-certified technicians using genuine Apple parts
  • Accidental damage is covered for up to two incidents every 12 months —each subject to a service fee of S$138 for screen damage or external enclosure damage, or S$428 for other damage
  • Battery service
  • For iStudio customers not residing in Singapore, get global repair coverage for your Mac through convenient service options. Find out how to save 7% GST off your purchase.

Learn more about AppleCare Protection Plan for:

iPad

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your iPad with AppleCare+.
  • Priority access to technical support offers troubleshooting for iPad, iPadOS, iCloud and Apple-branded iPad apps
  • Express Replacement Service provides a replacement before you return your device
  • Hardware service is provided by Apple-certified technicians using genuine Apple parts
  • Accidental damage is covered for up to two incidents every 12 months — each subject to a service fee of S$68 for iPad and S$42 for Apple Pencil and Apple-branded iPad keyboard
  • Battery service

Learn more about AppleCare Protection Plan for:


iPhone

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your iPhone with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your iPhone such as iOS and iCloud, connecting to wireless networks and Apple-branded iPad applications such as FaceTime, Mail and Calendar.
  • Get up to two incidents of accidental damage coverage, each subject to a S$42 service fee for screen damage or S$148 for other damages.

Learn more about AppleCare Protection Plan for:

Apple Watch

  • Enjoy another year of coverage, to two (2) or three (3) years from the original purchase date of your Apple Watch with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your Apple Watch such as using watchOS, connecting to your iPhone as well as Apple Watch apps including using Apple Pay.
  • Get up to two incidents of accidental damage coverage, each subject to a S$98 service fee for Apple Watch and Apple Watch Nike+.

Learn more about AppleCare Protection Plan for:


Display

  • Priority access to technical support offers troubleshooting for Mac, macOS and Apple-branded Mac apps
  • Onsite service or carry-in repair
  • Hardware service is provided by Apple-certified technicians using genuine Apple parts
  • Accidental damage is covered for up to two incidents every 12 months — each subject to a service fee of S$138 for screen damage or external enclosure damage, or S$428 for other damage
  • Battery service

Learn more about AppleCare Protection Plan for:

AirPods

  • Extend your coverage for a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (years from the original purchase date of your AirPods with AppleCare+
  • Direct access to Apple experts by chat or phone
  • 24/7 priority access to Apple experts through getsupport.apple.com
  • Carry-in repair: Take your headphones to an Apple Store or other Apple Authorised Service Provider
  • Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair*

Learn more about AppleCare Protection Plan for:


Apple TV

  • Extend your coverage from a one-year limited warranty and up to 90 days of complimentary telephone technical support, to two (2) years from the original purchase date of your Mac with AppleCare+.
  • Enjoy direct access to Apple experts for questions related to your Apple TV such as setting up, connecting to Wi-Fi, using AirPlay to play content from iPhone, iPad, iPod touch or Mac on your HDTV.
  • For iStudio customers not residing in Singapore, get global repair coverage for your Apple TV through convenient service options. Find out how to save 7% GST off your purchase.

Learn more about AppleCare Protection Plan for: